1.) How often should I get my hair cut or trimmed?
Hair in general grows between 1/2-inch to 1-inch a month. Shorter Cuts tend to need more maintenance, particularly around the edges. Most shapes will hold up for approximately 4-6 weeks. Thicker, wavy, coarse hair textures can stretch to about 8 to 10 weeks.

2.) I am interested in getting a 'new look.' How will I know what I want and what will look good on me?
First of all you'll need to do some research. Go through some of your favorite magazines and cut out pictures of the styles that appeal most to you. Begin to take notice of hairstyles that you see on the street. Make a mental note of what you liked and disliked about the cut, color and texture. Once you have done your research make an appointment for a Consultation. Take all your "data" and communicate in words and with pictures the style(s) that appeal most to you. Your stylist will do the rest! Their professional analysis of your lifestyle, hair texture, facial shape, maintenance requirements, etc. will determine the best look for you. So together with your expectations and the stylist's expertise a hairstyle will be crafted that best suit your individuality.

3.) I am starting to see gray, should I color my hair?
If you're happy with your color overall and want to get rid to of the gray then color will cover it for you. But only the areas that are graying. Another approach is to reduce the amount of gray by highlighting or lowlighting color into your hair. Highlights will lighten haircolor, lowlights will darken it. Another option is to use a "Deposit Only" color. Or what professionals often refer to as semi or demi permanent color. These colors gradually fade away after 3-4 weeks. One factor of fading is how often you wash your hair.

4.) My hair always tangles after I shower. What do I do?
The right hair product is crucial here. I recommend Aveda's Spray on, Leave on Brilliant Damage Control or Styling Curressence. These two products are ideal for combing or brushing out tangles. They are easy to use and require no rinsing. Another important factor is having the right brush. In the salon we use the "Mason Pearson" brush or Aveda Detangler comb. Begin by towel drying your hair. After spraying the product into the hair precede to brush/comb the hair starting at the ends and working your way up to the scalp. You might also want to start using a light rinse / conditioner, like the Rosemary Mint Equalizer or Sap Moss Detangler after shampooing.

5.) There are so many hair products on the market, how do I choose the one that is right for me?
Yes, it is true; there are so so many hair products on the market. Both in the drug store and at your local salon. There is nothing more valuable than a professional recommendation from your stylist. Afterall, he/she is the individual that knows your hair better than anyone else! The Naturally Staff will personally prescribe a home maintenance program that will support your salon visit.

6.) Is it really necessary to use "salon-professional" products, they seem to be more expensive?
Yes, there is a difference between "salon professional products" and those at your local grocer or drug store. The primary is being the quality of ingredients, manufacturing practices and product integrity. Naturally Salon and Spa is proud to be an exclusive retailer of Aveda: a product line that is by far the purest, most natural product on the market. The best product for your hair depends on a variety of factors. Do you color or perm your hair? Do you swim, surf or exercise outdoors? Is your hair thick, fine, thinning? Do you wash your hair everyday? Is your hairstyle low maintenance or high maintenance, require blow-drying styling or perhaps a curling iron? All these questions and more will determine the best products to use to maintain the "salon look" that you love so much. And the only person to best answer these questions, is your salon professional. They are the ones that know your hair and what it will take to keep it in optimal shape. So go ahead, fire away! The Staff at Walter Claudio Salon Spa will be happy to professional recommend the best products for your hair.

7.) I love my hair when I leave the salon, but how do I reproduce the look at home?
Don't be afraid to ask questions about how to achieve the "look" at home. Your stylist is happy to offer tips and suggestions on how to successfully blow-dry and style your new look. In addition he/she will recommend the styling tools & products necessary to achieve the style you desire. Without the right tools you won't get the results.

 

Color Consultation Questions:

After years of coloring your hair at home or never having had color before, you've decided to have your color done at a salon. The most important first step is the consultation. This all-important session is more than just letting your color stylist know what shade you want it is about ensuring that you'll be happy with your "new hue". Pictures, Pictures and more pictures are crucial. Bring your own photos into the salon or choose from the salon's style catalogs. And communicate. Here are a few hints:

8.) How much maintenance will my color require?
"Everybody's excited about coming in and getting a new color, but when it's three weeks later and they have roots they say, "you didn't warn me this was going to happen!" The color process that is chosen must work with your schedule, lifestyle and budget. I.e. if you're ultra-busy, a low maintenance color (like subtle highlights) is your best bet.

9.) How much will it cost?
Hair Color prices varies according to the number of processes applied or not to mention the maintenance factor. For example a "color/regrowth" may initially be less expensive but you will have to return to the salon every 3-4 weeks.

10.) How long will each appointment last?
"Highlights normally take an hour and half at the very least-and they could go a lot more". Double process color takes about two hours, and single process, 40 minutes to an hour. It will also depend on how quickly your hair responses to the process.

11.) What will happen to the quality of my hair?
While color today is gentler that ever, it will affect you hair's texture. Your colorist should be up-front about possible damage and the conditioning steps you'll need to take to counteract it. Professionally recommended products are a must for color treated hair. Don't spare the expense, it will keep your hair color looking and feeling it's best.

12.) What is the difference between permanent and semi-permanent hair color?
The primary difference is that semi-permanent hair color is a "deposit only" type of color. The maintenance factors with semi or often referred to as demi permanent color is that it typically fades out gradually. If you choose to repeat the service you may do so otherwise it will simply wash away. The typical length of staying power. The more frequent you wash the quicker it will fade away. The benefit of the semi / demi colors is that they give the hair luster, shine and manageability. It also gives you the client the chance to see or experience with haircoloring or new colors without a long-term commitment.

The opposite is true with permanent hair color. A developer is used in the formula to "set" the color. It requires maintenance, about 4-6 weeks depending on the rate of hair growth, number of washings and the products used to maintain your hair.

13.) How will I know what type or process of hair color will work best for me?
This where, a professional Consultation is crucial. The first place to start is to do some homework. Page through fashion magazines and our hair styling catalogs in the salon to find a look that appeals to you. Share these images with your stylist. It is at this point where he or she will ask you a variety of questions concerning your lifestyle, maintenance factors, etc. Based on the responses you provide (being as descriptive as possible is important) they will begin to recommend the hair coloring process that will best achieve the results that you are after. Remember that the best hair color is color that accents your features and compliments your lifestyle.

14.) I did something really stupid. I bought a box of haircolor from the drug store and now my hair is really messed up? Help, what do I do? Can you fix it?
Ah, the perils of Corrective coloring. Have a seat, relax and take a deep breath. What we don't want to do is rush and try to remedy the situation in a hurry. Corrective Color takes time, expertise and the knowledge of an experienced haircolorist. The process of restoring your hair to its original color or the color desired may take 2- 4 visits and various processes. It requires patience, time and resources. Because of the possibility of various processes and multiple salon visits, cost is a factor. So, be patient and remember that there's no magic involved, just a great colorist doing the best they can with what they have to work with. A through Consultation is the first order of business. It is during this consultation that the steps will be outlined and a plan put into action. Your stylist/ colorist will do their best to give you an estimate of the cost and amount of time needed to complete the process of restoring your hair color. Remember that this is an estimate. Due to the nature of haircolor, especially corrective coloring

15.) I just got my hair colored and I love it! What should I do to keep it looking great?
The color specialists at Walter Claudio recommend Aveda's Personal Blends Shampoo and Conditioner. Use the prescribed shampoo and conditioner once a week, leaving the product in your hair for 3 minutes prior to rinsing.

16.) What is so special about this product and why is it necessary?
A proper Home Maintenance Program is vital to long lasting, vibrant hair color. It will protect your investment and keep your color looking it's best. Your colorist will especially formulate this personalized color enhanced shampoo and conditioner to compliment your in salon color formula. Using it faithfully will enhance and maintain your color in-between salon visits while giving your hair the nourishment it so desperately needs. To top it off you will have the opportunity to personally choose your favorite aroma (from over 20 blends) to create a "personalized" shampoo and conditioner that is just for you.

 

Spa Treatment Questions:

17.) What do I need to do before my spa appointment?
Each treatment may require specific pre-treatment care. In these instances you will be informed of special instructions by your spa service provider.

18.) When should I arrive?
You should arrive a minimum of 15 minutes before your appointment time.

19.) What do I need to do after my spa treatment?
As a general rule, you should drink lots of water after a spa treatment in order to realize the full benefits of your treatment. Again, as spa treatments are varied, what you should do after your treatment depends on the specific services you received. Your spa service provider will instruct you on specific after-care for the treatments you received.

20.) I am under medical supervision and currently under treatment. What treatments are okay for me and which ones are not?
Your physician's guidance is the best to go with here. Decide which treatments you are interested in, and then consult your physician to determine if the treatment is acceptable with your current medical program.

21.) I am currently pregnant? Which treatments are definitely not good for me?
As with all medical conditions, check with your doctor prior to receiving any spa or related treatment. Generally, it is not recommended that Body Wrap or any treatments that produce excessive body heat are deemed appropriate for pregnant women. We suggest a facial, pregnancy massage, pedicure or manicure. Also, Stress Relieving Scalp Treatment and Puresciptions Hair treatments are excellent choices. But, as with anything, always check with your health care provider.

22.) I have never had a Spa treatment. What treatment do you recommend for a first time Spa goers?
Each Spa has a "signature treatment" and it is usually means it is their "most popular" service. At  Naturally Salon and Spa our signature treatment is our "Caribbean Body Treatment" (see menu for full description). Our spa staff highly recommends new first time clients, experience a minimum of two spa services to get the full affect and benefit of spa going. To accompany our "Caribbean Body Treatment, they suggest to book the "Caribbean Manicure and Pedicure". After you have one you will know why.

23.) I am looking to improve my overall well being and appearance. Will regularly scheduled spa appointments help?
In life, there is no quick fixes. It is all the little things that you do that will affect your well being and appearance. A consistent excersise program and sound nutritional diet are the two most important things. Coupled with these is taking care of your mind and spirit. Mediation, Journeling are just a few wellness activities that will boost your being. And of coarse, regular scheduled time for "yourself" is essential. That is where spa appointments are crucial. Take time out to create your own beauty rituals. Massages facials and body treatments not only keep you looking great, but also you will feel cared for and pampered. Something that is vital to your overall wellness & beauty.

24.) I have read so much about the benefits of essential oils for the skin, how do I go about choosing the "right" ones for my skin type?
You are absolutely correct. The benefits of essential oils for the skin are numerous not to mention how versatile these oils can be. You can not only use essential oils in skin care treatments but also as a perfume, home fragrance, all over body care and hair too! To ensure that you have the right oils for you, consult a professional. The spa staff at Naturally Salon and Spa  is specially trained in the advanced applications of these powerful plant and flower essences. They will personally recommend and prescribe the best essential oils for your particular needs.

25.) I am in the market for a whole new look. Does your salon do Cosmetic MakeOvers?
Not only do we offer this service we love it! Just schedule an appointment with one of our make-up artist and rest is history! They will expertly consult, apply and recommend the best colors and techniques for your lifestyle, facial structure and skin tones. To top it off you will be brought up to date on the latest make-up fashion trends and newest season's colors.

 

Massage Questions:

26.) Is it better to work-out before or after a massage?
That is truly an individual preference.  A work-out will not alter the benefits of a massage before or after.  The only concern for you hard core individuals is the relaxation effect that you many experience that may allow you to talk yourself out of working out after your session.

27.) I've never had a massage before.  Should I get an hour or half-hour to start?
Half-hour sessions are generally for individuals with a particular area that they are experiencing discomfort and want the treatment focused on that area alone.  If you are looking to relax as well as get the attention on a certain area of discomfort, an hour session is recommended.  In an hour session, generally, a full-body expert massage is able to be given with specified treatment being able to given to the legs, neck, shoulders or any area of discomfort that the client is experiencing.

20.) Will I be sore after a massage?
Often times clients, especially those that don't receive massage regularly, will experience some areas of discomfort the following day.  This is often times in conjunction with the toxins that are being released after the massage.  This is why is it of utmost importance that a client comes to the massage session hydrated and continue drinking extra water the day of and the day after a massage.  Also, applying ice to the area will aid in lessening the soreness.  Communication between the client and therapist at all times will also benefit the client in making this experience the most enjoyable possible.

29.) Am I able to get a massage even though I'm pregnant?
Mom's-to-be need massage desperately!!  With their rapidly changing body, the pressure a woman feels on her lower back and sciatic nerve pain can be excruciating!  Naturally is equipped with a specialty pillow which allows pregnant woman to lie on their stomachs without possible harm to the baby while receiving a specialty massage.

30.) How often should I get a massage?
There is no such thing as too many massages.  Depending on the reason that you are looking to receive massage therapy, this is something that you can discuss with your therapist.  If it is an injury that you are looking to relieve pain from, it may be recommended that you receive several treatments in a short period of time and then gradually lessen your visits.  If maintenance is your game plan, then weekly, bi-monthly or even monthly may be the regime that works for you.  None knows your body like you do, and therefore you need to know what treatment schedule works for you.

31.) Why should I get a massage?  What benefits does it have?
There are many documented benefits from massage therapy.  Massage is known to reduce stress, increase circulation, increase energy, increase metabolism, reduce scar tissue, decrease pain, decrease anxiety, increase relaxation and many other benefits that are individually experienced.

31.) What different types of massage are there?
There are many different types of massage that are practiced all over the world.  Some of the most common are Swedish, sports, deep tissue, rolfing and accupressure. 

33.) How do I decide which type of massage is right for me?
The best way to determine which type is most beneficial for you is to discuss this with your therapist prior to your appointment.

 

Skin Care Questions:

34.) What does a product do when it contains an Ahpa hydroxy?
Sometimes called fruit acids they are derived from fruits and plants. Alpha Hydroxy acid help skin shed dead cells. It helps grow new cells that retain moisture more efficiently. The results are luminous softer and smoother skin. Try Aveda's Bio-Molecular Perfecting Fluid.

35.) How do I protect my lips from chapping?
Regular use of lip balm with SPF will shield your lips from the elements. Tote lip protection everywhere and remember to nourish lips at night. And as always drinking plenty of water will always help to nourish your skin from the inside out. Try Aveda's Lip Saver with SPF 15.

36.) Does diet affect my skin?
There's no question that the skin is one of the beneficiaries of a healthy diet. The diet that includes antioxidants like Vitamin E has been clinically proven to protect the skin from aging. Vitamin C is known for helping wounds heal and is essential for synthesis of collagen. Eating a well balanced diet and drinking plenty of water is key to healthy skin.

37.) How many glasses of water should I drink and will it help my skin?
8 glasses of water a day is a great way to improve the texture of your skin.

38.) How often should I have my eyebrows shaped if I want the perfect shape all the time?
In order to have your eyebrows look there best I suggest having them shaped every 2-3 weeks.

39.) I have noticed that I have a few hairs on my chin what is this from and what can I do to remove them properly?
Many women have this same concern. The hair on your chin is generally a sign of hormonal changes. The removal of chin hair can be done with tweezers or waxing. Waxing leaves the area smoother and the hair is removed completely.

40.) I have problems with shaving my face is there anything I can do?
Aveda's Men Shave Cream is excellent alternative to shaving cream in a can. The shaving cream in the can may cause irritation because butane is used to propel the product out of the can. Avedas shave cream is non-foaming, plant derived formula softens and prepares skin for a close comfortable shave.

 

Waxing Questions:

41.) I have never had a waxing service before, what should I do prior to my appointment?
Let your hair grow out as long as possible. Do not shave for at least 3-4 days prior to an appointment. Also inform your service provider if you are under any medical supervision, treatment or taking prescription drugs.

42.) I am going on vacation. When should I get my legs and bikini waxed?
The best time to have your appointment is no longer than 2 days prior to your departure.

43.) Will waxing hurt?
Each person has a varying degree of pain tolerance so it is hard to say how you will react. But generally, because of the expertise of our service providers, the quality of product used and the aftercare administered you should experience a minor discomfort. With repeated sessions it will be less and less.

44.) Is waxing better than shaving?
Waxing is an excellent way of removing hair from various areas of the body. The hair can remain smooth, soft and hairless for 4-6 weeks.

45.) My skin is very sensitive can I wax?
Clients with sensitive skin find waxing a great alternative. Many clients may rash from shaving and find relief with waxing.

46.) How often should I wax?
It defintely depends on how fast your hair grows, but normally a good rule of the thumb is 3-4 weeks intervals.

47.) What type of Wax do you use?
The Spa Staff at Naturally is proud to use "Green Wax," Azulene infused into a combination of honey and pine resin. Exellent for all skin types especially sensitive skin.

48.) Is it true if I wax does the hair come in darker and coarser?
This is false; hair grows in finer and softer. Continual waxing will start to damage the hair follicles causing the hair growth to slow down.

49.) Do men have waxing services?
Yes, many men have waxing services. The waxing services range from back, chest and eyebrow waxes.

50.) Can I wax if I use Retin-A or if I am having chemical peels at Doctor's office?
No, the use of Retin-A and the acid in many chemical peels can leave the skin very dry. The use of warm wax to the area being treated can cause the skin to tear. An alternative to waxing the areas being treated is to have your Esthetician tweeze.